If for any reason you are not completely satisfied with your purchase, simply return the item(s) to us within 30 days of the shipping date along with your original delivery note.

Returns or refunds on Sale items are limited to 14 days after receipt unless they are damaged or faulty.

To arrange a return, get in touch with us. All we ask is that the items you send back are unused and in the same condition we sent them out to you, in their original packaging.

Your refund will be credited in the same manner and to the same account used to make the original purchase.

We regret that we are unable to refund the initial postage costs for returns. Please send proof of posting to alex@candlols.com once the parcel has been shipped.